MAC Angels Foundation Services Team

Michelle Tucker, RN, BSN, FCCS, BCPA – Patient Advocate

Michelle is registered nurse with over 15 years of critical care nursing experience. She has worked in a wide variety of care settings, including the Cardiac ICU and as a Rapid Response Nurse. She is a Board-Certified Patient Advocate.

As a Patient Advocate, Michelle works tirelessly to assist families to get the outcomes they deserve from the healthcare system. She helps families understand their medical options, assist at the bedside in dire medical situations, and assist with overall care management. As a Patient Advocate, I use all my years as a highly trained nurse to help families through difficult situations.

Michelle provided the hospice care for her grandfather in her home while caring for her young children. She is keenly aware of the difficulty in being a caregiver, family member and still having to care for all the other necessities of life.

Michelle is a married mother of two children. She loves to workout, teach, and spend time with family.

Phyllis Nichols, LMSW

Phyllis received her B.A. from New England College, Henniker, New Hampshire. After undergraduate school, Phyllis moved to Boston and worked in a Children and Family Health Program at Harvard Medical School, a multidisciplinary practice that included physicians, social workers and psychologists. She volunteered at Children’s Hospital in Boston and worked with children who were diagnosed with anorexia.

The experience in Boston sparked Phyllis’s interest in Social Work. Phyllis graduated from SUNY Albany School of Social Welfare with her M.S.W. degree. Phyllis’s first social work position in New York was at Bellevue Hospital. Phyllis has 22 years of administrative social work experience, but prefers direct clinical work. Her social work experiences include hospital, long term care, oncology, home health and hospice. 

A native of Glens Falls, NY, Phyllis now lives in Brooklyn with husband, Pete and is honored to be working with Mac Angels Foundation. 

Gayle Parker Wright, LCSW

Gayle Parker Wright is a native New Yorker, who was born and raised in Brooklyn. She is an LCSW-R in NY and LSW in NJ. She graduated from Howard University with a Bachelors in Social Work and from Columbia University with a Masters in Social Work. She has over 30 years of experience working with individuals and families in under served communities. She has provided services to populations such as foster care, criminal justice, DDD, mental health, substance abuse, case management, adolescents/juvenile justice, managed care and geriatrics. She has worked in various settings such as residential corrections, respite, and private practice. She is an instructor for Mental Health First Aid for adults & youth.

Over the last 20 years she has a served in a leadership roles providing management oversight, student instruction and supervision, training’s on a variety of topics and motivational speaking. She is a consistent advocate for people under served and families that need support and guidance. She believes in peer support and is a champion of the Intentional Peer Support (IPS) Model. She is also committed to exploring self-centered treatment to individuals with Mental health and substance abuse disorders. She mentors and models for many in the field of Social work. She brings a wealth of experience, knowledge and expertise to the field.


Cindy Keyser-Posner, LMSW

Cindy is a medical social worker with more than twenty-six years of experience working with underserved and under-recognized populations on Long Island and in New York City.  With a passion for empowering others and a strong commitment to patient rights and self-determination, as well as promoting quality of life for the family as a whole, Cindy has been privileged to focus her work on individuals and loved ones impacted by ALS since 2013. 

In addition to her tenure within the ALS community, Cindy has a broad experiential background, having worked with those struggling with HIV and AIDS, severe persistent mental illness, cognitive challenges, chemical dependency, traumatic brain injury, myriad cancer diagnoses, and terminal illness – most often within impoverished and undervalued communities.  Additionally, she was fortunate to have had the opportunity to spend more than thirteen years advocating for those whose physical and mental health issues, as well as life circumstances of poverty and disenfranchisement, contributed to their involvement with the criminal justice system.  Her steadfast goal has remained to facilitate the best possible outcomes, as her patients and clients define them, for all with whom she works.

Raised on Long Island in a family where service to others was modeled daily, Cindy commenced her community involvement in 1990 as a crisis intervention and suicide outreach counselor, an amazing and rewarding experience which led to her decision to pursue a degree in the social work field, in hopes of helping to positively impact the lives of those most in need.

A proud alumnus of the progressive Graduate School of Social Welfare at The State University of New York at Stony Brook, Cindy lives on Long Island with her incredibly supportive husband, Rob, with whom she loves to attend concerts and travel.  A professional musician and songwriter, when she is not working, Cindy and her writing partner can be found in their studio, composing and recording.


Loretta Fabel, LCSW-R

Loretta graduated from New York University with an Master’s Degree in Social Work and  has over 35 years of social work experience in the healthcare field, the majority of which was at Westchester Medical Center.

She has had vast experience working with patients and families on oncology, medicine, transplant units and outpatient mental health. Loretta was the Social Work Department Manager for many years, had served on many committees and retired 8 years ago. Shortly, thereafter, she returned to Westchester Medical Center  where she was instrumental in developing programs for the hospital’s new Care Giver Center including training and supervision of Caregiver Volunteers  and counseled, supported and advocated for the family members of hospitalized patients. Loretta’s additional experience includes homecare consultation and private practice.

Loretta is a life-long resident of Westchester County, is married, has three children, and six grandchildren. She loves to read, travel and socialize with friends.


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